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Important Message
One Black Remote Key has been issued free of charge per unit.
Additional Black Remote Keys can be requested through the options listed below, with costs ranging from $75 to $80+, depending on the method you choose.
How to Use:
Top Left Button – will open the Entry Gate
Top Right Button – will open the Exit Gate
Please replace the battery when necessary: 12V 27A (or A27)
Please don’t remove the serial number sticker of internal back cover, it is for office record purpose in case of lost or stolen.
Download Remote Key User Manual
I am
Owner
Tenant
Real Estate Agent
For Other Purpose
Owner authorisation is required
I did not get owner authorisation and would like to request one
I already got the owner authorisation for collecting the Remote Key
I dont need remote key at the moment
Owner Authorisation:
For Tenant: By submitting your request of this form, then agent will contact owner for approval. Once approved, agent will inform tenant to re-fill the form and choose 'Already got owner authorisation' to proceed.
For Agent: Please contact owner for email or written authorisation and forward that to
[email protected]
with all details. Please note, owner's email address must be the one registered in owner's roll database.
Your Name
*
Your Unit#
*
How many remote keys do you have currently?
*
How many remote keys do you prepare to order this time?
*
Choose Remote Key Ordering Method:
*
Order via Skestrata:
Residents can submit remote key order requests through us, and we will forward the request to Skestrata. Skestrata will then order the required MDI remotes from MDI and have them shipped to our Unit 1 office. Once we receive your remote keys, we will program them within 1-2 days, place the programmed remote key in your letterbox, and notify you. Skestrata will charge $80 per remote key, which will be added to your levy bill.
(
Please note: There may be significant lead times, as we are currently unsure how long it will take to receive the remotes from MDI.
)
Order by yourself:
You can visit the RemotePro website (Magic button genuine remote) to place your remote key order and have it shipped directly to you. Once received, please drop the remote key into the Unit 1 letterbox and send a text message to 0432026691 to notify us with your unit number. We will program the remote key within 1-2 days and place it in your letterbox. You will only need to cover the ordering and shipping costs, and we will program the remote key for free.
Let us order on your behalf:
If you would like us to handle the entire process (ordering, shipping, and programming), you will need to cover the cost of the key and your chosen shipping cost option, plus an additional $5 per remote key as a labor fee. Payment must be made in advance before we begin the remote key ordering process. (Refer RemotePro website link: Magic button genuine remote | $75 per Remote / Shipping Free (2-10 business days), $6 (1-5 business days), $12(1-3 days), $25(1-2 days) / $5 labor fee per each remote
Please specific your details
*
Visual
Code
How you want to collect the Remote Key?
*
From My Unit Letterbox. (Preferred)
From Onsite Office*. (The remote key needs to be programmed, thus please always send text message or call in advance to confirm the pick up date/time.)
*Onsite Office: Unit 1/228 Enborisoff Street, Taigum 4018. Office Phone# 0432026691 Henry
Your Contact Phone
*
We might inform you via SMS for any progress made.
Your Contact Email
We might inform you via Email for any progress made.
Tenant Agreement
*
The tenant accepts that the Main Gate Remote Key are the tenant's responsibility. This includes changing the battery. If the remote key is lost or damaged or not working or not returned upon vacating, then the costs (around $80 per remote) to have them replaced will be born by the tenant. Also the unit will not be deemed vacant (Rent will still be payable) until the keys and remote are returned or replaced.
Your signature is required for collecting from letterbox
*
Clear Signature
Please just sign on your screen with finger.
Pending Verification from Onsite Manager
Onsite Manager will verify your request details, we will update your once your request is progressed.
Privacy Statement
*
I have read the
Privacy Policy
and consent to having this website store my submitted information so they can respond to the service requests.
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